Refund Policy

Last updated: June 9, 2026

Thank you for investing in your clarity. Please read this policy carefully before purchasing any service or product. By completing a purchase, you confirm that you have read, understood, and agreed to these terms.

1. One-on-One Coaching Packages

All coaching packages are paid in advance and represent a commitment to your personal transformation journey.

  • No refunds are issued on prepaid coaching sessions once the coaching relationship has begun.

  • If you need to reschedule, you may do so with a minimum of 24 hours' notice. Up to two (2) rescheduled sessions are permitted per contract.

  • Sessions missed without notice or cancelled with less than 24 hours' notice will be charged in full and deducted from your package.

  • In the rare case of a genuine emergency, refund requests may be considered at the sole discretion of Yana Stockman. Any approved refund will be prorated based on sessions not yet rendered, minus a 15% administrative fee.

  • To request a refund consideration, email LifeCoach@YanaStockman.com within 7 days of the issue arising.

2. Digital Products (Bundles, Workbooks, Tools)

Due to the nature of digital goods — which are delivered instantly and cannot be returned — all digital product sales are final.

  • No refunds are offered on digital downloads, PDF workbooks, or bundled resources once the product has been accessed or downloaded.

  • If you experience a technical issue preventing access to your purchase, please contact us within 48 hours at LifeCoach@YanaStockman.com and we will resolve it promptly.

  • If you have purchased the wrong product by mistake and have not yet accessed it, please reach out within 24 hours and we will work with you on a solution.

3. Clarity Lab Accelerator (Online Course)

The Clarity Lab Accelerator is a self-paced digital course. Access is granted immediately upon payment.

  • Due to the immediate delivery of course content, all course sales are final and non-refundable.

  • If you experience technical difficulties accessing the course, contact us within 48 hours and we will ensure you gain access.

  • We are committed to your experience. If you have concerns about the course content, please reach out — we want every student to feel the value of their investment.

4. Workshop & Event Tickets

  • Tickets for in-person workshops and events are non-refundable within 7 days of the event date.

  • If you cannot attend, your ticket may be transferred to another person. Please notify us at least 48 hours in advance.

  • If an event is cancelled by Yana Stockman, a full refund or credit toward a future event will be issued.

5. Contact Us

For all refund inquiries or concerns, please contact:

Email: LifeCoach@YanaStockman.com

Website: www.yanastockman.com

We aim to respond to all inquiries within 2 business days.

This policy is effective as of June 2026 and is subject to change.